Customereye

Optics Warehouse

Hobbies & Arts • United Kingdomopticswarehouse.co.uk

Review data last updated .

Based on public reviews and response behavior.

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183 reviews over 64 days (about 87 per month). Busiest month: 44% of reviews. Languages: en 96%, unknown 3%, fr 1%.

Overall Score

75/100
Short observation window (64 days)
−4.0 vs. last month4.90 ★ average rating · 183 reviews
75/100 from 183 reviews over 3 months, moderate confidence. trend not shown: window under six months.

Hobbies & Arts average: score 65.6, rating 4.46 stars, reply rate 31.7%, over 1,921 ranked companies · benchmark 30 Oct 2026

Score

75.3

Industry average 65.6

9.7 above average

Rating

4.90

Industry average 4.46

0.44 above average

Reply rate

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Industry average 31.7%

not measured

Competitive Performance Rank

Among ranked Hobbies & Arts companies

#409of 1921 ranked in Hobbies & Arts
Top 21% · Top Tierup 63 from last month
#1 (best)#1921 (worst)
#407Peer
#408Peer
#409This company
#410Peer
#411Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

85% of reviews positive, 14% negative

85%
positive
  • Positive85%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering September 2026 — 46 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 15% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Delivery Shipping
Hidden
Product Quality
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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