Pop Your Pup

Hobbies & Arts • United Stateswww.popyourpup.com

Review data last updated August 13, 2026.

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Based on public reviews and response behavior.

Overall Score

74/100

4.73 ★ average rating · 607 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#10of 467

Top 2% · Top Tier

#1 (best)#467 (worst)

#8Peer

#9Peer

#10This company

#11Peer

#12Peer

Overall Customer Sentiment

Category Leader

93% of reviews positive, 7% negative

93%

positive

Positive93%
Neutral0%
Negative7%

Sentiment Balance

Covering January 2025 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 563 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2025.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

25.2%

Delivery Shipping

18.6%

Loyalty

16.3%

Onboarding

10.7%

Customer Support

10.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW15/100

15/100

signal score

•Built from a negative-review share of 6.9% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

89.1%

4★

4.9%

3★

0.7%

2★

0.7%

1★

4.6%

Based on 607 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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