Based on public reviews and response behavior.
65 reviews over 484 days (about 4.1 per month). Busiest month: 15% of reviews. Languages: en 100%.
Flight & Hotel Booking average: score 68.9, rating 4.40 stars, reply rate 43.8%, over 1,672 ranked companies · benchmark 24 Oct 2026
Score
77.7
Industry average 68.9
8.8 above average
Rating
4.78
Industry average 4.40
0.38 above average
Reply rate
—
Industry average 43.8%
not measured
Among ranked Flight & Hotel Booking companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 12% negative
Covering September 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 65 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,672 ranked companies in Flight & Hotel Booking (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 50 mentions with a sentiment score of 86.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 4.78 stars is 0.5 above the Flight & Hotel Booking average of 4.3. Show the rating where prospects decide: product pages, checkout, e-mail footers.
