Customereye

OneAZ Credit Union

Finance & Insuranceoneazcu.com

Review data last updated .

Based on public reviews and response behavior.

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602 reviews over 5,130 days (about 3.6 per month). Busiest month: 4% of reviews. Languages: en 100%, es 0%.

Overall Score

54/100
+22.2 vs. last month4.39 ★ average rating · 602 reviews
54/100 from 602 reviews over 66 months, high confidence.

Finance & Insurance average: score 63.6, rating 4.19 stars, reply rate 46.7%, over 2,895 ranked companies · benchmark 2 Nov 2026

Score

54.0

Industry average 63.6

9.6 below average

Rating

4.39

Industry average 4.19

0.20 above average

Reply rate

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Industry average 46.7%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#2220of 2895 ranked in Finance & Insurance
Top 77% · Bottom Tierup 705 from last month
#1 (best)#2895 (worst)
#2218Peer
#2219Peer
#2220This company
#2221Peer
#2222Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

78% of reviews positive, 20% negative

78%
positive
  • Positive78%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering August 2026 — 9 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Onboarding
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Product Quality
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Customer Support
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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