Based on public reviews and response behavior.
200 reviews over 120 days (about 51 per month). Busiest month: 32% of reviews. Languages: en 100%.
Hobbies & Arts average: score 65.3, rating 4.41 stars, reply rate 31.5%, over 2,617 ranked companies · benchmark 21 Oct 2026
Score
72.2
Industry average 65.3
6.9 above average
Rating
4.96
Industry average 4.41
0.55 above average
Reply rate
—
Industry average 31.5%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 14% negative
Covering September 2026 — 64 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 20% negative and 5% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,617 ranked companies in Hobbies & Arts (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 84% of reviews against an industry average of 32%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 124 mentions with a sentiment score of 86.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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