Based on public reviews and response behavior.
100 reviews over 836 days (about 3.6 per month). Busiest month: 8% of reviews. Languages: en 100%.
Hobbies & Arts average: score 65.3, rating 4.41 stars, reply rate 31.5%, over 2,617 ranked companies · benchmark 21 Oct 2026
Score
72.1
Industry average 65.3
6.8 above average
Rating
4.84
Industry average 4.41
0.43 above average
Reply rate
—
Industry average 31.5%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 19% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,617 ranked companies in Hobbies & Arts (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.189). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 99% of reviews against an industry average of 32%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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