The National Society of Leadership and Success

Professional Certification & Skills • United Statesnsls.org

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

−0.6 vs. last month4.62 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#166of 281

Top 59% · Mid Pack

#1 (best)#281 (worst)

#164Peer

#165Peer

#166This company

#167Peer

#168Peer

Overall Customer Sentiment

Mid Pack

86% of reviews positive, 13% negative

86%

positive

Positive86%
Neutral2%
Negative13%

Sentiment Balance

Covering September 2024 — 28 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

24.3%

Customer Support

21.8%

Onboarding

9.0%

Delivery Shipping

8.8%

Loyalty

8.7%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW14/100

14/100

signal score

•Built from a negative-review share of 14.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

82.2%

4★

8.8%

3★

2.8%

2★

1.3%

1★

4.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 96.1% of reviews in the last three months were positive, compared with 91.4% in the three months before that.

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