Customereye

NowPatient

Healthcare & Medicalnowpatient.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 719 days (about 4.2 per month). Busiest month: 10% of reviews. Languages: en 100%.

Overall Score

58/100
−14.3 vs. last month4.96 ★ average rating · 100 reviews
58/100 from 100 reviews over 19 months, moderate confidence.

Healthcare & Medical average: score 65.8, rating 4.32 stars, reply rate 44.2%, over 3,061 ranked companies · benchmark 22 Oct 2026

Score

58.2

Industry average 65.8

7.6 below average

Rating

4.96

Industry average 4.32

0.64 above average

Reply rate

—

Industry average 44.2%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#2171of 3061 ranked in Healthcare & Medical
Top 71% · Mid Packdown 341 from last month
#1 (best)#3061 (worst)
#2169Peer
#2170Peer
#2171This company
#2172Peer
#2173Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

91% of reviews positive, 8% negative

91%
positive
  • Positive91%
  • Neutral1%
  • Negative8%

Sentiment Balance

Covering September 2026 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Product Quality
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Healthcare & Medical