Based on public reviews and response behavior.
880 reviews over 980 days (about 27 per month). Busiest month: 16% of reviews. Languages: en 94%, unknown 4%, es 1%.
Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026
Score
60.1
Industry average 65.4
5.3 below average
Rating
3.59
Industry average 4.28
0.69 below average
Reply rate
—
Industry average 40.6%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
56% of reviews positive, 41% negative
Covering July 2026 — 50 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 56% negative and 4% neutral.
Share of theme mentions
Themes from the 880 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,840 ranked companies in Beauty & Wellness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.584). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 100% of reviews against an industry average of 41%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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