Nookmart

Gaming & Esports • United Statesnookmart.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

59/100

−0.5 vs. last month4.97 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#60of 259

Top 23% · Top Tier

#1 (best)#259 (worst)

#58Peer

#59Peer

#60This company

#61Peer

#62Peer

Overall Customer Sentiment

Category Leader

93% of reviews positive, 7% negative

93%

positive

Positive93%
Neutral1%
Negative7%

Sentiment Balance

Covering September 2024 — 90 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed

24.9%

Customer Support

16.8%

Loyalty

16.5%

Delivery Shipping

13.7%

Product Quality

10.1%

Most feedback concerns Response Speed.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW17/100

17/100

signal score

•Built from a negative-review share of 17.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating

5★

98.5%

4★

0.8%

3★

0.0%

2★

0.3%

1★

0.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 99.6% of reviews in the last three months were positive, compared with 98.8% in the three months before that.

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