Based on public reviews and response behavior.
134 reviews over 3,117 days (about 1.3 per month). Busiest month: 16% of reviews. Languages: en 84%, unknown 14%, fr 1%.
Gaming & Esports average: score 59.0, rating 4.16 stars, reply rate 25.6%, over 1,050 ranked companies · benchmark 23 Oct 2026
Score
65.0
Industry average 59.0
6.0 above average
Rating
4.29
Industry average 4.16
0.13 above average
Reply rate
—
Industry average 25.6%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 26% negative
Covering August 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.
Share of theme mentions
Themes extracted from 134 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,050 ranked companies in Gaming & Esports (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 2% of reviews against an industry average of 26%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 87 mentions with a sentiment score of 89.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
