Customereye

Noble Isle

Beauty & Wellness • United Kingdomnobleisle.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

55/100
+54.0 vs. last month4.66 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#192of 351
Top 55% · Mid Pack
#1 (best)#351 (worst)
#190Peer
#191Peer
#192This company
#193Peer
#194Peer

Overall Customer Sentiment

Mid Pack

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering October 2024 — 33 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 3% negative and 6% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
27.2%
Product Quality
18.8%
Response Speed
18.1%
Customer Support
10.1%
Loyalty
7.6%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 3.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW20/100
20/100
signal score
  • Built from a negative-review share of 17.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
85.8%
4
3.8%
3
4.5%
2
2.3%
1
3.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.5% of reviews in the last three months were positive, compared with 94.9% in the three months before that.

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