Customereye

nmFoodHandlers (eFoodHandlers, Inc.)

Schools & Academic Education • United Statesnmfoodhandlers.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

51/100
+32.0 vs. last month4.71 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#169of 203
Top 83% · Bottom Tier
#1 (best)#203 (worst)
#167Peer
#168Peer
#169This company
#170Peer
#171Peer

Overall Customer Sentiment

Below Average

79% of reviews positive, 19% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative19%

Sentiment Balance

Covering September 2024 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 593 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
40.0%
Product Quality
13.7%
Customer Support
12.3%
Response Speed
11.0%
Loyalty
7.6%

Most feedback concerns Onboarding.

The most common complaint theme is Communication, making up 3.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM37/100
37/100
signal score
  • Built from a negative-review share of 37.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
81.2%
4
13.7%
3
2.5%
2
0.7%
1
2.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 98.6% in the three months before that.

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