Based on public reviews and response behavior.
101 reviews over 1,247 days (about 2.5 per month). Busiest month: 11% of reviews. Languages: en 92%, unknown 5%, ca 1%.
Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,252 ranked companies · benchmark 30 Oct 2026
Score
61.9
Industry average 66.2
4.3 below average
Rating
4.66
Industry average 4.37
0.29 above average
Reply rate
—
Industry average 46.2%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 20% negative
Covering December 2025 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.
Share of theme mentions
Themes from the 101 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,252 ranked companies in Healthcare & Medical (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.273). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 38 mentions with a sentiment score of 89.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
