Customereye

NicheCanvas

Hobbies & Arts • Canadanichecanvas.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
4.46 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#313of 467
Top 67% · Mid Pack
#1 (best)#467 (worst)
#311Peer
#312Peer
#313This company
#314Peer
#315Peer

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 16% negative

82%
positive
  • Positive82%
  • Neutral1%
  • Negative16%

Sentiment Balance

Covering July 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 585 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
23.7%
Delivery Shipping
22.5%
Customer Support
13.3%
Loyalty
12.5%
Response Speed
9.3%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW17/100
17/100
signal score
  • Built from a negative-review share of 27.3% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
80.5%
4
5.5%
3
2.7%
2
2.5%
1
8.8%

Based on 600 analyzed reviews. Sentiment is improving: 80.0% of reviews in the last three months were positive, compared with 71.4% in the three months before that.

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