NiaWigs

Beauty & Wellness • United Statesniawigs.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

4.45 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#190of 351

Top 54% · Mid Pack

#1 (best)#351 (worst)

#188Peer

#189Peer

#190This company

#191Peer

#192Peer

Overall Customer Sentiment

Mid Pack

86% of reviews positive, 13% negative

86%

positive

Positive86%
Neutral2%
Negative13%

Sentiment Balance

Covering August 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

25.3%

Product Quality

22.3%

Loyalty

14.5%

Response Speed

11.3%

Pricing

7.9%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100

27/100

signal score

•Built from a negative-review share of 20.7% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

74.8%

4★

12.5%

3★

2.5%

2★

2.7%

1★

7.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 77.8% of reviews in the last three months were positive, compared with 75.0% in the three months before that.

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