Based on public reviews and response behavior.
343 reviews over 650 days (about 16 per month). Busiest month: 50% of reviews — one month dominates this sample. Languages: en 97%, unknown 2%, de 1%.
Auto Parts & Accessories average: score 62.0, rating 4.32 stars, reply rate 33.6%, over 1,036 ranked companies · benchmark 30 Oct 2026
Score
70.0
Industry average 62.0
8.0 above average
Rating
3.75
Industry average 4.32
0.57 below average
Reply rate
—
Industry average 33.6%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
62% of reviews positive, 37% negative
Covering September 2026 — 132 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 1% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 343 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,036 ranked companies in Auto Parts & Accessories (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.139 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.212). Review the worst months in the trend data to identify specific operational or product issues.
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