Customereye

New American Funding

Lending & Consumer Financenewamericanfunding.com

Review data last updated .

Based on public reviews and response behavior.

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533 reviews over 2,668 days (about 6.1 per month). Busiest month: 13% of reviews. Languages: en 97%, unknown 2%, es 0%.

Overall Score

71/100
−23.4 vs. last month3.62 ★ average rating · 533 reviews
71/100 from 533 reviews over 66 months, high confidence.

Lending & Consumer Finance average: score 69.4, rating 4.54 stars, reply rate 48.3%, over 1,872 ranked companies · benchmark 30 Oct 2026

Score

70.8

Industry average 69.4

1.4 above average

Rating

3.62

Industry average 4.54

0.92 below average

Reply rate

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Industry average 48.3%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#934of 1872 ranked in Lending & Consumer Finance
Top 50% · Upper Halfdown 238 from last month
#1 (best)#1872 (worst)
#932Peer
#933Peer
#934This company
#935Peer
#936Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

59% of reviews positive, 40% negative

59%
positive
  • Positive59%
  • Neutral2%
  • Negative40%

Sentiment Balance

Covering August 2026 — 7 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Onboarding
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Customer Support
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Product Quality
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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