Netcom Training

Schools & Academic Education • United Kingdomnetcomtraining.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

73/100

+3.6 vs. last month4.64 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#24of 203

Top 12% · Top Tier

#1 (best)#203 (worst)

#22Peer

#23Peer

#24This company

#25Peer

#26Peer

Overall Customer Sentiment

Category Leader

91% of reviews positive, 9% negative

91%

positive

Positive91%
Neutral1%
Negative9%

Sentiment Balance

Covering November 2024 — 31 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

28.8%

Product Quality

24.7%

Loyalty

16.1%

Onboarding

6.9%

Pricing

6.8%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 3.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW16/100

16/100

signal score

•Built from a negative-review share of 12.3% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

80.8%

4★

12.5%

3★

1.5%

2★

0.7%

1★

4.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 96.9% of reviews in the last three months were positive, compared with 99.2% in the three months before that.

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