Customereye

Nestle

Food & Beveragenestle.uk

Review data last updated .

Based on public reviews and response behavior.

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55 reviews over 1,350 days (about 1.2 per month). Busiest month: 15% of reviews. Languages: en 89%, pt 6%, de 4%.

Overall Score

17/100
Short observation window (1350 days)
−25.0 vs. last month1.35 ★ average rating · 55 reviews
17/100 from 55 reviews over 2 months, limited confidence. trend not shown: window under six months.

Food & Beverage average: score 63.2, rating 4.22 stars, reply rate 33.1%, over 2,883 ranked companies · benchmark 23 Oct 2026

Score

17.3

Industry average 63.2

45.9 below average

Rating

1.35

Industry average 4.22

2.87 below average

Reply rate

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Industry average 33.1%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#2870of 2883 ranked in Food & Beverage
Top 100% · Bottom Tierdown 226 from last month
#1 (best)#2883 (worst)
#2868Peer
#2869Peer
#2870This company
#2871Peer
#2872Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

21% of reviews positive, 77% negative

21%
positive
  • Positive21%
  • Neutral2%
  • Negative77%

Sentiment Balance

Covering December 2025 — 8 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Product Quality
Hidden
Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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