Based on public reviews and response behavior.
Among fully-analyzed Healthcare & Medical companies
83% of reviews positive, 16% negative
Covering October 2023 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Showing 565 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2023.
Sentiment has been declining over the period shown.
Share of theme mentions
Most feedback concerns Product Quality.
The most common complaint theme is Problem Resolution, making up 3.3% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 588 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 89.5% in the three months before that.
