Customereye

MyUSACorporation

Legal & Compliance • United Statesmyusacorporation.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

64/100
−42.9 vs. last month4.42 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Legal & Compliance companies

#24of 101
Top 24% · Top Tier
#1 (best)#101 (worst)
#22Peer
#23Peer
#24This company
#25Peer
#26Peer

Overall Customer Sentiment

Category Leader

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering October 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 570 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
26.6%
Response Speed
15.7%
Product Quality
12.8%
Loyalty
9.8%
Onboarding
9.7%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 5.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM45/100
45/100
signal score
  • Built from a negative-review share of 36.7% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5
77.3%
4
9.2%
3
2.2%
2
1.3%
1
10.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 91.9% of reviews in the last three months were positive, compared with 87.7% in the three months before that.

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