Customereye

Mysticsense

Hobbies & Arts • United Statesmysticsense.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

59/100
+1.3 vs. last month4.86 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#175of 467
Top 37% · Upper Half
#1 (best)#467 (worst)
#173Peer
#174Peer
#175This company
#176Peer
#177Peer

Overall Customer Sentiment

Above Average

93% of reviews positive, 5% negative

93%
positive
  • Positive93%
  • Neutral2%
  • Negative5%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 0% negative and 67% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
27.9%
Product Quality
19.7%
Loyalty
11.0%
Onboarding
9.8%
Problem Resolution
9.2%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW15/100
15/100
signal score
  • Built from a negative-review share of 14.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
93.0%
4
3.5%
3
1.5%
2
0.3%
1
1.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 92.3% of reviews in the last three months were positive, compared with 94.1% in the three months before that.

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