Epolos

Hobbies & Arts • United Statesepolos.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

58/100

+4.1 vs. last month4.95 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#207of 467

Top 44% · Upper Half

#1 (best)#467 (worst)

#205Peer

#206Peer

#207This company

#208Peer

#209Peer

Overall Customer Sentiment

Above Average

92% of reviews positive, 7% negative

92%

positive

Positive92%
Neutral1%
Negative7%

Sentiment Balance

Covering September 2024 — 17 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

23.4%

Customer Support

16.4%

Delivery Shipping

15.8%

Loyalty

13.7%

Response Speed

12.2%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW16/100

16/100

signal score

•Built from a negative-review share of 16.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating

5★

96.8%

4★

2.0%

3★

0.8%

2★

0.2%

1★

0.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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