Based on public reviews and response behavior.
1,333 reviews over 3,349 days (about 12 per month). Busiest month: 5% of reviews. Languages: en 93%, unknown 6%, fr 0%.
Food & Beverage average: score 63.2, rating 4.24 stars, reply rate 33.9%, over 2,225 ranked companies · benchmark 1 Nov 2026
Score
54.9
Industry average 63.2
8.3 below average
Rating
2.79
Industry average 4.24
1.45 below average
Reply rate
—
Industry average 33.9%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
45% of reviews positive, 53% negative
Covering September 2026 — 19 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 32% of reviews in this period, with 68% negative and 0% neutral.
Share of theme mentions
Themes from the 1,333 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,225 ranked companies in Food & Beverage (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.238). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 50% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99