Based on public reviews and response behavior.
86 reviews over 1,290 days (about 2 per month). Busiest month: 9% of reviews. Languages: en 100%.
Professional Certification & Skills average: score 68.5, rating 4.62 stars, reply rate 42.7%, over 1,133 ranked companies · benchmark 6 Oct 2026
Score
42.2
Industry average 68.5
26.3 below average
Rating
3.45
Industry average 4.62
1.17 below average
Reply rate
—
Industry average 42.7%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
62% of reviews positive, 38% negative
Covering September 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 86 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,133 ranked companies in Professional Certification & Skills (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.339 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.726). Review the worst months in the trend data to identify specific operational or product issues.
