Customereye

MyoMaster

Sports & Fitness • United Kingdommyomaster.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

56/100
−0.5 vs. last month4.26 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#75of 174
Top 43% · Upper Half
#1 (best)#174 (worst)
#73Peer
#74Peer
#75This company
#76Peer
#77Peer

Overall Customer Sentiment

Above Average

78% of reviews positive, 21% negative

78%
positive
  • Positive78%
  • Neutral1%
  • Negative21%

Sentiment Balance

Covering November 2024 — 20 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
17.3%
Product Quality
17.0%
Delivery Shipping
13.4%
Loyalty
11.6%
Response Speed
11.5%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 8.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM34/100
34/100
signal score
  • Built from a negative-review share of 25.7% across this company's analyzed reviews.
  • 9 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
75.7%
4
5.5%
3
2.3%
2
2.2%
1
14.3%

Based on 600 analyzed reviews. Sentiment is improving: 97.2% of reviews in the last three months were positive, compared with 77.8% in the three months before that.

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