Based on public reviews and response behavior.
600 reviews over 486 days (about 38 per month). Busiest month: 10% of reviews.
Hobbies & Arts average: score 64.2, rating 4.44 stars, reply rate 31.4%, over 2,646 ranked companies · benchmark 14 Oct 2026
Score
52.1
Industry average 64.2
12.1 below average
Rating
4.78
Industry average 4.44
0.34 above average
Reply rate
—
Industry average 31.4%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 18% negative
Covering October 2024 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,646 ranked companies in Hobbies & Arts (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 52.1 sits in the bottom quarter of about 2,600 ranked Hobbies & Arts companies (25th percentile: 56, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 0% of reviews against an industry average of 31%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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