Based on public reviews and response behavior.
600 reviews over 444 days (about 41 per month). Busiest month: 72% of reviews — one month dominates this sample.
Beauty & Wellness average: score 63.7, rating 4.23 stars, reply rate 38.5%, over 2,578 ranked companies · benchmark 15 Oct 2026
Score
55.6
Industry average 63.7
8.1 below average
Rating
4.76
Industry average 4.23
0.53 above average
Reply rate
—
Industry average 38.5%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 12% negative
Covering October 2024 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 46% of reviews in this period, with 55% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,578 ranked companies in Beauty & Wellness (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Product Quality" is the strongest recurring theme in the reviews: 320 mentions with a sentiment score of 89.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 4.76 stars is 0.6 above the Beauty & Wellness average of 4.2. Show the rating where prospects decide: product pages, checkout, e-mail footers.