Customereye

MyGiftCardSupply

Media & Content • United Statesmygiftcardsupply.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

48/100
+16.2 vs. last month4.06 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#115of 172
Top 67% · Mid Pack
#1 (best)#172 (worst)
#113Peer
#114Peer
#115This company
#116Peer
#117Peer

Overall Customer Sentiment

Mid Pack

72% of reviews positive, 26% negative

72%
positive
  • Positive72%
  • Neutral2%
  • Negative26%

Sentiment Balance

Covering September 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 20% negative and 20% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
21.9%
Response Speed
16.1%
Loyalty
11.9%
Product Quality
10.5%
Problem Resolution
9.6%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 5.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100
25/100
signal score
  • Built from a negative-review share of 29.0% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5
71.5%
4
4.7%
3
1.7%
2
2.3%
1
19.8%

Based on 600 analyzed reviews. Sentiment is improving: 58.6% of reviews in the last three months were positive, compared with 51.4% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis