Customereye

myGemma

General Retail & Marketplaces • United Statesmygemma.com

Review data last updated .

Based on public reviews and response behavior.

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119 reviews over 1,500 days (about 2.4 per month). Busiest month: 40% of reviews. Languages: en 98%, unknown 3%.

Overall Score

59/100
−2.1 vs. last month4.81 ★ average rating · 119 reviews
59/100 from 119 reviews over 7 months, moderate confidence.

General Retail & Marketplaces average: score 64.8, rating 4.32 stars, reply rate 35.5%, over 3,027 ranked companies · benchmark 24 Oct 2026

Score

58.7

Industry average 64.8

6.1 below average

Rating

4.81

Industry average 4.32

0.49 above average

Reply rate

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Industry average 35.5%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#1988of 3027 ranked in General Retail & Marketplaces
Top 66% · Mid Packup 27 from last month
#1 (best)#3027 (worst)
#1986Peer
#1987Peer
#1988This company
#1989Peer
#1990Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

90% of reviews positive, 8% negative

90%
positive
  • Positive90%
  • Neutral2%
  • Negative8%

Sentiment Balance

Covering August 2026 — 8 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Response Speed
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Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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