Based on public reviews and response behavior.
1,000 reviews over 82 days (about 371 per month). Busiest month: 43% of reviews. Languages: en 99%, unknown 1%, af 0%.
Beauty & Wellness average: score 63.7, rating 4.23 stars, reply rate 38.5%, over 2,578 ranked companies · benchmark 15 Oct 2026
Score
52.2
Industry average 63.7
11.5 below average
Rating
4.29
Industry average 4.23
0.06 above average
Reply rate
—
Industry average 38.5%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 25% negative
Covering July 2026 — 215 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 26% negative and 3% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 1,000 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,578 ranked companies in Beauty & Wellness (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.160). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 52.2 sits in the bottom quarter of about 2,600 ranked Beauty & Wellness companies (25th percentile: 55, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99