Based on public reviews and response behavior.
100 reviews over 765 days (about 4 per month). Busiest month: 19% of reviews. Languages: en 97%, de 2%, unknown 1%.
General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026
Score
63.5
Industry average 64.6
1.1 below average
Rating
3.64
Industry average 4.29
0.65 below average
Reply rate
—
Industry average 36.9%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 30% negative
Covering December 2025 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 38% of reviews in this period, with 63% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,402 ranked companies in General Retail & Marketplaces (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.175 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 15% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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