Based on public reviews and response behavior.
100 reviews over 765 days (about 4 per month). Busiest month: 19% of reviews. Languages: en 97%, de 2%, unknown 1%.
General Retail & Marketplaces average: score 62.7, rating 4.22 stars, reply rate 35.3%, over 3,004 ranked companies · benchmark 15 Oct 2026
Score
62.4
Industry average 62.7
0.3 below average
Rating
3.64
Industry average 4.22
0.58 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 32% negative
Covering December 2025 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 38% of reviews in this period, with 63% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,004 ranked companies in General Retail & Marketplaces (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.175 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 15% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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