Based on public reviews and response behavior.
100 reviews over 2,399 days (about 1.3 per month). Busiest month: 20% of reviews. Languages: en 100%.
Pet Products & Supplies average: score 62.8, rating 4.25 stars, reply rate 35.6%, over 1,159 ranked companies · benchmark 15 Oct 2026
Score
80.3
Industry average 62.8
17.5 above average
Rating
4.44
Industry average 4.25
0.19 above average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 13% negative
Covering May 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,159 ranked companies in Pet Products & Supplies (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 80.3 places the company in the top quarter of about 1,200 ranked Pet Products & Supplies companies (75th percentile: 74). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 53% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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