Customereye

My Furniture UK

Home & Livingmy-furniture.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

199 reviews over 209 days (about 29 per month). Busiest month: 18% of reviews. Languages: en 100%.

Overall Score

75/100
−13.0 vs. last month4.53 ★ average rating · 199 reviews
75/100 from 199 reviews over 8 months, moderate confidence.

Home & Living average: score 68.6, rating 4.49 stars, reply rate 44.2%, over 6,704 ranked companies · benchmark 25 Oct 2026

Score

74.5

Industry average 68.6

5.9 above average

Rating

4.53

Industry average 4.49

0.04 above average

Reply rate

—

Industry average 44.2%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#2395of 6704 ranked in Home & Living
Top 36% · Upper Halfdown 794 from last month
#1 (best)#6704 (worst)
#2393Peer
#2394Peer
#2395This company
#2396Peer
#2397Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

85% of reviews positive, 15% negative

85%
positive
  • Positive85%
  • Neutral0%
  • Negative15%

Sentiment Balance

Covering September 2026 — 18 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Delivery Shipping
Hidden
Customer Support
Hidden
Communication
Hidden
Problem Resolution
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Home & Living