Based on public reviews and response behavior.
100 reviews over 722 days (about 4.2 per month). Busiest month: 11% of reviews. Languages: en 100%.
Pet Products & Supplies average: score 62.8, rating 4.25 stars, reply rate 35.6%, over 1,159 ranked companies · benchmark 15 Oct 2026
Score
53.2
Industry average 62.8
9.6 below average
Rating
4.92
Industry average 4.25
0.67 above average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 16% negative
Covering January 2025 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,159 ranked companies in Pet Products & Supplies (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.140). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 53.2 sits in the bottom quarter of about 1,200 ranked Pet Products & Supplies companies (25th percentile: 54, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
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