Based on public reviews and response behavior.
94 reviews over 1,665 days (about 1.7 per month). Busiest month: 19% of reviews. Languages: en 100%.
Sports & Fitness average: score 64.3, rating 4.35 stars, reply rate 31.6%, over 1,441 ranked companies · benchmark 23 Oct 2026
Score
66.8
Industry average 64.3
2.5 above average
Rating
4.53
Industry average 4.35
0.18 above average
Reply rate
—
Industry average 31.6%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 23% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 0% negative and 25% neutral.
Share of theme mentions
Themes extracted from 94 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,441 ranked companies in Sports & Fitness (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 12% of reviews against an industry average of 31%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Loyalty" is the strongest recurring theme in the reviews: 37 mentions with a sentiment score of 80.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
