Based on public reviews and response behavior.
100 reviews over 1,221 days (about 2.5 per month). Busiest month: 20% of reviews. Languages: en 99%, fr 1%.
Apparel & Fashion average: score 64.5, rating 4.25 stars, reply rate 38.3%, over 2,361 ranked companies · benchmark 30 Oct 2026
Score
82.3
Industry average 64.5
17.8 above average
Rating
4.07
Industry average 4.25
0.18 below average
Reply rate
—
Industry average 38.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 18% negative
Covering February 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,361 ranked companies in Apparel & Fashion (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.200 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 82.3 places the company in the top quarter of about 2,400 ranked Apparel & Fashion companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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