Based on public reviews and response behavior.
100 reviews over 734 days (about 4.2 per month). Busiest month: 18% of reviews. Languages: en 92%, de 3%, unknown 3%.
Sports & Fitness average: score 63.0, rating 4.32 stars, reply rate 31.1%, over 1,458 ranked companies · benchmark 9 Oct 2026
Score
57.6
Industry average 63.0
5.4 below average
Rating
2.91
Industry average 4.32
1.41 below average
Reply rate
—
Industry average 31.1%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
40% of reviews positive, 57% negative
Covering July 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,458 ranked companies in Sports & Fitness (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.357 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 55% of reviews against an industry average of 31%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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