Based on public reviews and response behavior.
192 reviews over 294 days (about 20 per month). Busiest month: 15% of reviews. Languages: en 99%, unknown 1%.
Legal & Compliance average: score 67.6, rating 4.43 stars, reply rate 46.8%, over 1,476 ranked companies · benchmark 14 Oct 2026
Score
73.3
Industry average 67.6
5.7 above average
Rating
4.94
Industry average 4.43
0.51 above average
Reply rate
—
Industry average 46.8%
not measured
Among ranked Legal & Compliance companies
Only companies with enough recent, scoreable reviews are ranked.
90% of reviews positive, 9% negative
Covering August 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.
Share of theme mentions
Themes extracted from 192 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,476 ranked companies in Legal & Compliance (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 157 mentions with a sentiment score of 91.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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