Based on public reviews and response behavior.
190 reviews over 353 days (about 16 per month). Busiest month: 15% of reviews. Languages: en 100%.
Lending & Consumer Finance average: score 66.4, rating 4.46 stars, reply rate 50.1%, over 1,369 ranked companies · benchmark 9 Oct 2026
Score
59.0
Industry average 66.4
7.4 below average
Rating
4.92
Industry average 4.46
0.46 above average
Reply rate
—
Industry average 50.1%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
95% of reviews positive, 5% negative
Covering September 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 190 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,369 ranked companies in Lending & Consumer Finance (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 50%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 124 mentions with a sentiment score of 90.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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