Customereye

Morgan Sindall Property Services

Home Services • United Kingdommorgansindallpropertyservices.com

Review data last updated .

Based on public reviews and response behavior.

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988 days of reviews, with a sparse monthly review flow. Busiest month: 16% of reviews. Languages: en 99%, ng 1%.

Overall Score

45/100
1.45 ★ average rating
45/100 from public reviews over 14 months, moderate confidence.

Home Services average: score 70.2, rating 4.59 stars, reply rate 46.9%, over 1,381 ranked companies · benchmark 4 Nov 2026

Score

44.8

Industry average 70.2

25.4 below average

Rating

1.45

Industry average 4.59

3.14 below average

Reply rate

—

Industry average 46.9%

not measured

Competitive Performance Rank

Among ranked Home Services companies

#1320of 1381 ranked in Home Services
Top 96% · Bottom Tierdown 4 from last month
#1 (best)#1381 (worst)
#1318Peer
#1319Peer
#1320This company
#1321Peer
#1322Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

11% of reviews positive, 88% negative

11%
positive
  • Positive11%
  • Neutral1%
  • Negative88%

Sentiment Balance

Covering August 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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