Monitech Ignition Interlock Systems

Auto Parts & Accessories • United Statesmonitechnc.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

57/100

−50.0 vs. last month3.66 ★ average rating · 550 reviews

Competitive Performance Rank

Among fully-analyzed Auto Parts & Accessories companies

#48of 148

Top 32% · Upper Half

#1 (best)#148 (worst)

#46Peer

#47Peer

#48This company

#49Peer

#50Peer

Overall Customer Sentiment

Above Average

61% of reviews positive, 37% negative

61%

positive

Positive61%
Neutral2%
Negative37%

Sentiment Balance

Covering August 2024 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 504 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

25.2%

Response Speed

13.1%

Product Quality

12.9%

Loyalty

11.3%

Problem Resolution

8.8%

Most feedback concerns Customer Support.

The most common complaint theme is Response Speed, making up 13.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH75/100

75/100

signal score

•Built from a negative-review share of 45.7% across this company's analyzed reviews.
•7 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating

5★

59.1%

4★

5.6%

3★

4.0%

2★

4.7%

1★

26.5%

Based on 550 analyzed reviews. Sentiment is slipping: 50.0% of reviews in the last three months were positive, compared with 72.7% in the three months before that.

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