Based on public reviews and response behavior.
100 reviews over 1,102 days (about 2.8 per month). Busiest month: 23% of reviews. Languages: en 96%, fr 3%, pt 1%.
Finance & Insurance average: score 63.9, rating 4.22 stars, reply rate 45.0%, over 3,264 ranked companies · benchmark 23 Oct 2026
Score
60.6
Industry average 63.9
3.3 below average
Rating
2.69
Industry average 4.22
1.53 below average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
50% of reviews positive, 50% negative
Covering October 2024 — 23 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,264 ranked companies in Finance & Insurance (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.353 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 55% of reviews against an industry average of 43%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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