Based on public reviews and response behavior.
100 reviews over 88 days (about 35 per month). Busiest month: 34% of reviews. Languages: en 99%, unknown 1%.
Home Services average: score 71.4, rating 4.67 stars, reply rate 44.7%, over 2,040 ranked companies · benchmark 23 Oct 2026
Score
76.0
Industry average 71.4
4.6 above average
Rating
4.39
Industry average 4.67
0.28 below average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 18% negative
Covering August 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,040 ranked companies in Home Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 99% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 59 mentions with a sentiment score of 86.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
