Based on public reviews and response behavior.
600 reviews over 623 days (about 29 per month). Busiest month: 18% of reviews.
Gaming & Esports average: score 56.7, rating 4.05 stars, reply rate 26.5%, over 1,189 ranked companies · benchmark 15 Oct 2026
Score
66.8
Industry average 56.7
10.1 above average
Rating
4.39
Industry average 4.05
0.34 above average
Reply rate
—
Industry average 26.5%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 19% negative
Covering September 2024 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,189 ranked companies in Gaming & Esports (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 4% of reviews against an industry average of 27%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 293 mentions with a sentiment score of 86.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
