Customereye

MMOEXP

Gaming & Esports • United Statesmmoexp.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

51/100
−19.3 vs. last month4.88 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#145of 259
Top 56% · Mid Pack
#1 (best)#259 (worst)
#143Peer
#144Peer
#145This company
#146Peer
#147Peer

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 18% negative

80%
positive
  • Positive80%
  • Neutral3%
  • Negative18%

Sentiment Balance

Covering September 2024 — 594 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 18% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
24.7%
Customer Support
21.1%
Loyalty
13.9%
Product Quality
12.9%
Delivery Shipping
10.7%

Most feedback concerns Response Speed.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100
31/100
signal score
  • Built from a negative-review share of 31.3% across this company's analyzed reviews.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
96.3%
4
0.5%
3
0.7%
2
0.3%
1
2.2%

Based on 600 analyzed reviews.

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