MintRx Pharmacy

Pharmacy & Online Medicine • United Statesmintrxpharmacy.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

42/100

−13.3 vs. last month3.67 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#175of 189

Top 93% · Bottom Tier

#1 (best)#189 (worst)

#173Peer

#174Peer

#175This company

#176Peer

#177Peer

Overall Customer Sentiment

Below Average

58% of reviews positive, 40% negative

58%

positive

Positive58%
Neutral2%
Negative40%

Sentiment Balance

Covering August 2024 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 570 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

20.7%

Customer Support

15.8%

Response Speed

13.1%

Product Quality

11.3%

Loyalty

9.7%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 20.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH61/100

61/100

signal score

•Built from a negative-review share of 50.7% across this company's analyzed reviews.
•12 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating

5★

58.5%

4★

7.0%

3★

4.2%

2★

3.5%

1★

26.8%

Based on 600 analyzed reviews. Sentiment is improving: 81.2% of reviews in the last three months were positive, compared with 60.0% in the three months before that.

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