MetaGeeks

Hobbies & Arts • United Kingdommetageeks.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

+38.9 vs. last month4.42 ★ average rating · 562 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#387of 467

Top 83% · Bottom Tier

#1 (best)#467 (worst)

#385Peer

#386Peer

#387This company

#388Peer

#389Peer

Overall Customer Sentiment

Below Average

77% of reviews positive, 22% negative

77%

positive

Positive77%
Neutral1%
Negative22%

Sentiment Balance

Covering November 2022 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 548 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2022.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.5%

Response Speed

17.2%

Product Quality

15.0%

Loyalty

12.1%

Customer Support

11.6%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 5.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100

39/100

signal score

•Built from a negative-review share of 32.7% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

80.1%

4★

5.5%

3★

1.4%

2★

2.3%

1★

10.7%

Based on 562 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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