Customereye

Mercury Card

Lending & Consumer Financemercurycards.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 28 days (about 109 per month). Busiest month: 95% of reviews — one month dominates this sample. Languages: en 99%, es 1%.

Overall Score

60/100
Short observation window (28 days)
−36.8 vs. last month4.21 ★ average rating · 100 reviews
60/100 from 100 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 95% of the reviews.

Lending & Consumer Finance average: score 69.4, rating 4.55 stars, reply rate 45.3%, over 2,381 ranked companies · benchmark 23 Oct 2026

Score

59.8

Industry average 69.4

9.6 below average

Rating

4.21

Industry average 4.55

0.34 below average

Reply rate

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Industry average 45.3%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#1792of 2381 ranked in Lending & Consumer Finance
Top 75% · Bottom Tierup 473 from last month
#1 (best)#2381 (worst)
#1790Peer
#1791Peer
#1792This company
#1793Peer
#1794Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

75% of reviews positive, 25% negative

75%
positive
  • Positive75%
  • Neutral0%
  • Negative25%

Sentiment Balance

Covering October 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Onboarding
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Customer Support
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Product Quality
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Communication
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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